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Got a Question?

Here Are Our Frequently Asked Questions (FAQ)

1. What is Shilajit?

Shilajit is a natural resin formed over centuries in the high-altitude regions of the Himalayas. It is rich in fulvic acid, minerals, and trace elements, making it one of the most potent natural supplements for energy, vitality, and overall well-being.

2. What makes HHQ Ladakhi Range Shilajit different from other brands?

Our shilajit is sourced directly from the remote Changthang region of Ladakh, one of the highest and purest sources in the world. Unlike many brands that rely on AI-driven marketing and suppliers they’ve never met, we personally oversee the sourcing and purification process, ensuring that every batch maintains its natural integrity.

• 100% pure and authentic – No additives or fillers.

• Traditional Tibetan-inspired purification – Maintains potency.

• Lab-tested for purity and mineral content – Full transparency.

• High-altitude sourcing – More nutrient-dense than lower-altitude alternatives.

3. How do I take shilajit?

For best results, dissolve a pea-sized amount (roughly 250-500mg) in warm water, tea, coffee or milk. Stir until fully dissolved and drink. Shilajit has a strong, earthy taste—this is a sign of its purity!

4. How often should I take it?

We recommend taking once or twice daily, preferably in the morning on an empty stomach for optimal absorption. If you’re new to shilajit, start with a smaller dose and gradually increase as needed.

5. Can I take too much shilajit?

Yes. While shilajit is highly beneficial, more is not always better. Stick to the recommended dosage, as excessive consumption can lead to mineral overload. If you have any health conditions, consult a healthcare professional before use.

6. Is your shilajit lab-tested?

Yes! We conduct independent lab testing to verify purity, mineral composition, and safety. Our reports confirm no heavy metals, contaminants, or artificial additives—just pure, high-altitude shilajit.

7. How do I know if shilajit is real or fake?

Authentic shilajit has a distinct earthy smell, bitter taste, and sticky resin texture that softens when warmed. Fake or diluted shilajit may contain fillers, unnatural colors, or lack the rich mineral profile of real Himalayan shilajit. We guarantee 100% purity and transparency with every batch.

8. Does shilajit expire?

Pure shilajit has an incredibly long shelf life if stored properly. Keep it in a cool, dry place away from direct sunlight, and it will remain potent for 3 years after packaged date.

9. Can anyone take shilajit?

Shilajit is generally safe for healthy adults, but it is not recommended for:

• Pregnant or breastfeeding women

• People with low blood pressure (as shilajit can lower it further)

• Those with underlying medical conditions—consult your doctor first

10. How long does it take to see results?

Results vary depending on lifestyle and individual response. Some users feel a difference in energy and mental clarity within days, while others notice gradual improvements over weeks. Consistent use is key to experiencing the full benefits.

11. What is your shipping and return policy?

We ship domes around the UK, and most orders are processed within 24-48 hours. Shipping times vary by location. Due to the nature of our product, we only accept returns on unopened items. For any concerns, feel free to contact us directly.

12. How can I contact you?

If you have any questions, you can reach us at [your email] or through our [contact page]. We’re happy to help!

Privacy Policy

Himalayan HQ we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.Himalayanhq.com

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details, and purchase history.

• Non-Personal Information: IP address, browser type, pages visited, and other analytical data.

• Cookies and Tracking Technologies: We use cookies to enhance user experience and track website performance.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders.

• Provide customer support.

• Send order updates and marketing communications (if you opt-in).

• Improve our website and services.

• Comply with legal obligations.

3. How We Protect Your Information

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

4. Third-Party Sharing

We do not sell or rent your personal information. We may share data with:

• Payment processors to complete transactions.

• Shipping partners to deliver your order.

• Analytics services (e.g., Google Analytics) to improve user experience.

5. Your Rights (GDPR Compliance)

As a UK-based business, we comply with GDPR. You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for marketing communications.

• Request data portability.

To exercise these rights, contact us at peter@himalayanhq.com

6. Cookies

We use cookies to improve your browsing experience. You can manage cookie settings in your browser.

7. Contact Us

For questions about this policy, contact us at:

Email: peter@himalayanhq.com

Address: 3rd floor, 86-90, Paul Street, LONDON, EC2A 4NE

Terms & Conditions

By using www.Himalayanhq.com, you agree to these Terms & Conditions. If you do not agree, please do not use the Website.

1. Eligibility

To purchase from us, you must be at least 18 years old and provide accurate information.

2. Product Information

We strive for accuracy in product descriptions but do not guarantee that all information is error-free. Shilajit is a natural product, and variations may occur.

3. Orders & Payments

• All prices are listed in GBP (£) and include applicable taxes.

• We accept payments via Apple Pay, Visa and direct debit cards.

• Orders are processed within 24/48 hours of purchase.

4. Shipping & Delivery

• We deliver within the UK.

• Estimated delivery times are 2 to 5 working days within the UK.

5. Returns & Refunds

• Returns are accepted within 10 days if the product is unopened and in its original condition.

• Customers are responsible for return shipping costs unless the item is defective.

6. Health Disclaimer

Our shilajit is a natural supplement and not a medical product. It is not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use.

7. Limitation of Liability

We are not liable for any indirect or consequential damages resulting from the use of our products or website.

8. Governing Law

These terms are governed by UK law.

9. Contact Us

For any inquiries, contact us at:

Email: peter@himalayanhq.com

Address: 3rd floor, 86-90, Paul Street, LONDON, EC2A 4NE

Shipping & Delivery Policy

We ship orders within the UK.

1. Processing Time

Orders are processed within 1-2 business days.

2. Shipping Methods & Costs

• FREE UK Standard Shipping: 48-hour tracked delivery (2-4 working days).

3. Order Tracking

A tracking number will be provided via email once your order ships.

4. Delays & Issues

We are not responsible for delays caused by couriers or customs. If an order is lost or delayed, contact us at peter@himalayanhq.com

Refund & Returns Policy

We want you to be satisfied with your purchase. If you’re not happy, please review our return policy below.

1. Eligibility for Returns

• Products must be unopened and in original packaging.

• Returns must be requested within 14 days of purchase.

• Used or opened products are not eligible for returns due to health regulations.

2. How to Return an Item

• Email us at peter@himalayanhq.com with your order number.

• Ship the product to 3rd floor, 86-90, Paul Street, LONDON, EC2A 4NE

• Once received and inspected, refunds will be processed within 10 business days.

3. Refunds

• Refunds are issued to the original payment method.

• Shipping costs are non-refundable.

Health Disclaimer

The information provided on this Website is for informational purposes only.

• Not Medical Advice: Our products are not intended to diagnose, treat, cure, or prevent any disease.

• Consult a Professional: Always consult a healthcare professional before using shilajit, especially if pregnant, nursing, or on medication.

• Individual Results May Vary: The effects of shilajit may differ from person to person.

For any concerns, contact us at peter@himalayanhq.com

Cookie Policy

We use cookies to enhance your experience on www.Himalayenhq.com

1. What Are Cookies?

Cookies are small files stored on your device that help improve website functionality.

2. How We Use Cookies

• Essential cookies for website operation.

• Analytical cookies for tracking site performance (Google Analytics).

• Marketing cookies for personalised ads (if applicable).

3. Managing Cookies

You can disable cookies in your browser settings. However, some website features may not function properly.